City Executives: Leadership Roles, Work Characteristics, and Time Management

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This study explores the work life of mayors, city managers, and other top executives in city government. Based on a survey of 527 city executives and enlivened with numerous anecdotes, the book documents time allocation patterns and work routines. City Executives makes comparisons with previous studies to show how city executives compare with managers in other types of organizations. The authors also note how city managers' role has changed over a 20-year period. City executives are shown to be like their private-sector counterparts. For example, they function at a relentless pace, are frequently interrupted in their work, and are generally overburdened. However, because city workers operate in an environment open to public scrutiny, they are left with only a minority of their professional time to attend to matters that they describe as priorities. Instead, they must constantly respond to intergovernmental demands, emergencies, and the needs of citizens and legislative officials.

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