Cornerstones - A Measure of Trust in Work Relationships: A Download from Pfeiffer's Classic Activities for Managing Conflict at Work

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Trust between co-workers has been demonstrated to be a key component of effective management, organizational commitment, and job satisfactions. This trust survey can be use to assess the level of trust between individuals in organizational life and in work relationships. It measures three dimensions of trust: competence (the person's perceived ability to do the work), credibility (the person's valuing of the respondent's needs and concerns), and care (the other person's valuing of the respondents needs and concerns). Respondents answer fifteen questions regarding their level of trust for an identified colleague. Composite scores are obtained on the three dimensions. Instructions are included for using this instrument as a basis for personal feedback and action planning. Contributed by Amy M. Birtel, Valerie C. Nellen, and Susan B. Wilkes. Important Information to Review Before Making This Download Purchase Before purchasing a Pfeiffer Download, you will need Adobe(R) Acrobat(R) Reader(R) Software. If you do not already have it installed on your computer, you may download this free software from the Adobe Web site at Adobe.com. All Pfeiffer Downloads that you purchase from this site will come with specific restrictions that allow Pfeiffer to protect the copyrights of its products. Just before completing your purchase, you will be prompted to accept our License Agreement. If you do not accept the parameters of this agreement, your credit card will not be charged and your order will be cancelled.