Critical Thoughts from a Government Mindset

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The chapters in 'Critical Thoughts From A Government Mindset' have been grouped into three categories: strategic management, e-government development and practices, and identity management. In the first section, the book covers 'Corporate Government Strategy Development', and 'Customer Relationship Management'. Key Features: Is highly topical - examines subjects that are of great current interest to governments and practitioners worldwide, comprehensive, detailed and thorough theoretical and practical analysis, covers issues, and sources rarely accessed, on books on this topic. The Author: Dr Al-Khouri is the Director General (Under Secretary) of the Emirates Identity Authority: a federal government organisation established to rollout and manage the national identity management infrastructure program in the United Arab Emirates. Readership Scholars, practitioners, business executives and government/economic policy makers worldwide, and especially those with an interest in the Middle East. Contents Strategic management - Corporate government strategy development: a case study, Customer relationship management: proposed framework from a government perspective E-government - E-government strategies: the case of UAE, E-government in Arab countries: a six-staged roadmap to develop the public sector, E-voting in UAE FNC elections: a case study Identity management - Identity and mobility in a digital world, Data ownership: who owns my data? Triggering the smart card readers' supply chain