Jerks at Work

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For anyone pulling their hair out over an irritating colleague who's not technically breaking any rules, a hilarious guide to getting difficult people off your back from NYU psychology professor Tessa WestEver watched a coworker charm the pants off management while showing a competitive, Machiavellian side to the lower ranks? The Kiss-Up/Kick-Down coworker doesn't hesitate to throw peers under the bus, but their boss is oblivious to their bad behavior. What to do? In Jerks at Work, West draws on a decade of original research to profile classic workplace archetypes, including the Gaslighter, the Bulldozer, the Credit-Stealer, the Neglector, and the Micromanager, and gives advice to anyone who's ever cried in a bathroom stall at the office. West digs deep into the inner workings of each bad apple, exploring their motivations and insecurities-for instance, micromanagers develop compulsive habits due to poor managerial training and public shaming-and offers clever strategies for stopping each type of jerk in their tracks, such as: • Bulldozers often gain extra influence in meetings by making sure they're the first person to talk, even by saying "let's start by all sharing our names, " which research shows portrays them as powerful. Don't let them speak first! • Kiss-Up/Kick-down coworkers are so endeared to their managers that, if you have to report them, do it in small doses over time-otherwise, you'll trigger cognitive dissonance in your brainwashed boss.Jerks at Work is the playbook that you wish you didn't need but you'll always turn to-and the answer to your endless "how to deal with a terrible boss" Google searches.