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- Many Unhappy Returns: One Man's Quest to Turn Around the Most Unpopular Organization in America
Many Unhappy Returns: One Man's Quest to Turn Around the Most Unpopular Organization in America
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Recounts the remarkable story of Rossotti's leadership and transformation of this much-maligned agency. In the glare of intense public scrutiny, he effected dramatic changes in the way the IRS did business--while it continued to collect $2 trillion in revenue.
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