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- People Come First
People Come First
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Technology has enabled librarians to give better service than ever before. However, up to now it has not been used to redefine services in the systemwide manner that is needed if users are to be fully served. The time has come to reevaluate the functional approach to library organisation. This is the provocative thesis that underlies this collection of essays that takes a look at library functions from the user's point of view.
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