Telehealth Success

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The definitive guide to telehealth successDoctors Aditi U. Joshi and Brandon Welch were already telehealth veterans by the time the Covid-19 pandemic changed the industry¿s trajectory virtually overnight. Dr. Joshi was the medical director of telehealth in one of the few major health systems that had long taken telehealth seriously, managing a 20x increase in telehealth patient volume. Meanwhile, as founder and CEO of Doxy.me, Dr. Welch watched the user base for his free telemedicine software explode from 80, 000 clinicians to 750, 000 in a matter of weeks.As a research professor, Dr. Welch was struck by the uneven dropoff in telehealth usage as the pandemic waned. After so many healthcare professionals adopted telehealth during the pandemic, why did some continue to thrive, while others abandoned it? After he and his team dedicated thousands of hours of research to the question, their ultimate answer came down to one simple word: success. Clinicians who were successful with telemedicine continued to use it, and those who weren¿t, didn¿t.Dr. Welch set out to write a book to pave the way into telehealth¿s post-pandemic future, and soon partnered with Dr. Joshi to incorporate her indispensable perspective as a clinician and telehealth leader. Together, they¿ve created the definitive guide for how healthcare professionals can go from simply using telemedicine to thriving by using it to its full potential. Telehealth will make the future of healthcare more accessible, convenient, affordable, and equitable, and this book provides a thorough roadmap to get there.