The Essential Handbook for Highly Effective Human Service Managers

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The Essential Handbook for Highly Effective Human Service Managers is an innovative approach to equip managers at all levels with the strategies and tools necessary to maximize employee commitment, performance and client care. 30 vital skills are covered in chapters that are 3-5 pages in length, which makes for easy reading and immediate skill building and implementation. Each chapter provides an opportunity for growth and development with critical thinking questions designed to challenge your insight and perspective. Tim Nolan has worked with over 5, 000 managers throughout the country to enhance their leadership skills and incorporates his experience along with his expertise in human behavior to help managers enhance employee motivation and performance. The Essential Handbook for Highly Effective Human Service Managers is a resource that all organizations should invest in to provide managers with vital tools and resources to enrich managerial credibility and leadership skills. "I have had the pleasure of knowing and training with Tim during the past several years and I have become very familiar with the excellence of his work. This book is no exception. If every manager and supervisor in the human services industry would follow the clear precepts and practices laid out in this book, our entire industry would immediately be elevated to another level." William (Bill) Nunnally, Chief Quality and Performance Officer, Heartland for Children Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings/ consultation and can be reached at Tim@HumanServicesLeadership.org.