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- The Facilitator Excellence Handbook
The Facilitator Excellence Handbook
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This is the thoroughly revised and updated edition of the best-selling The Facilitator Excellence Handbook. Written for both new and experienced facilitators, the second edition of The Facilitator Excellence Handbook offers a comprehensive guide for understanding the full range of skills, processes, and knowledge needed to become an effective facilitator. The book addresses a variety of facilitation opportunities, challenges, and problems and also contains
* A variety of verbal and nonverbal facilitation techniques
* Step-by-step facilitation processes and tools
* Information on how to facilitate conflict resolution in groups and how to facilitate difficult situations
* Instructions for designing and leading group work
* Examples of how various levels of facilitator competency are called for in different types of groups
* Techniques for facilitating meetings, teams, virtual teams, and organization-wide projects
* Discussions on the art of facilitating and what makes a great facilitator
Lieferbar in ca. 10-20 Arbeitstagen