The Handbook of Crisis Communication

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HANDBOOKS IN COMMUNICATION AND MEDIA Fully revised throughout, this new edition of The Handbook of Crisis Communication is a comprehensive guide to both traditional and cutting-edge crisis communication research and practice. Bringing together contributions by more than 50 leading scholars and practitioners from around the world, this authoritative volume describes different methodological approaches to crisis communication and illustrates how crisis communication theory is applied in a variety of organizational crises, disasters, political crises, and public health crises. This edition addresses new lines of research, advances in global crisis communication technology, the evolving role of social media in crisis communication, the latest terminology and methods, and more. Updated and expanded chapters include a wealth of new case studies, practical scenarios, and analyses of recent crises. Providing an in-depth account of the latest research and emerging trends in the field, The Handbook of Crisis Communication, Second Edition is an excellent textbook for advanced students in public relations and strategic communication programs, and a valuable reference for researchers and practitioners in fields such as crisis communication, public relations, and corporate communication.