The Investigation of Freight Claims (Classic Reprint)

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Excerpt from The Investigation of Freight Claims Until recent years there was probably no greater cause for unfriendliness on the part of the shipping public toward the carriers than the failure to settle promptly freight claims submitted to them by the shippers. It was not uncommon for claims which should have been settled on sight to be held up for six months or a year, and the shipper or claimant, despairing of ever receiving a settlement, would charge the amount off to Profit Loss and the experience to education. The opposing factions, however, came to see the desirability of co-operation with each other to remove as far as possible cases of unusual delay. Today there is, as a whole, very little occasion for complaint on the score of the time consumed in the adjustment of claims. The improvement that has been effected is probably most forcibly illustrated by the following remarks of Mr. J. M. Belleville, Chairman of the Freight Claims Committee, National Industrial Traffic League, representing some 80, 000 shippers. Under the old conditions it was but seldom that a claim for either loss, damage or overcharge, was adjusted in a less time than 90 days, and ten years ago, we considered that if we could get an average of settlements in six months it was a remarkable record. Under present conditions, a majority of what we call straight overcharge claims, that is, where the evidence is perfectly clear and there are no complications, are settled inside of 30 days, and the writer knows of a number of concerns who have quite large claim accounts whose record for the year 1910 shows an average under 60 days for settlement of claims of all descriptions. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully, any imperfections that remain are intentionally left to preserve the state of such historical works.