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- The Leader's Guide to Quality in America
The Leader's Guide to Quality in America
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The Leader's Guide to Quality in America provides information on the basics of the total quality approach, Statistical Process Control, and Lean Manufacturing concepts, and perhaps serves to dispel some misconceptions as well. This is a straight forward, no nonsense approach to what it takes to internalize and adopt the quality philosophy necessary to thrive in worldwide competition or to gain a competitive edge over the service business down the street from you!
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