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  • Theories of Performance: Organizational and Service Improvement in the Public Domain

Theories of Performance: Organizational and Service Improvement in the Public Domain

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How well do governments do in converting the resources they take from us, like taxes, into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform? In this book, Colin Talbot examines how we can understand this issue of performance in the public services.
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