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- Training Library Staff and Volunteers to Provide Extraordinary Customer Service
Training Library Staff and Volunteers to Provide Extraordinary Customer Service
Angebote / Angebote:
Offers guidance for training employees at various levels. This book shows you how to integrate a customer service focus and training into a variety of staff and volunteer interactions. This package includes role-playing suggestions and scripts for specific and difficult scenarios, as well as guidelines for establishing policies, and a glossary.
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Folgt in ca. 15 Arbeitstagen
Folgt in ca. 15 Arbeitstagen
